Blackboard (and other closed LMS systems) make university a rip-off

Here is an anecdote (it happened to me today) outlining just one of the many things that is wrong with closed class websites and LMS in general:

I am currently working at a software company as an intern, writing a program. Now of course, as anybody who has taken Software Engineering knows (don’t worry readers who are not in Computer Science, I promise I will not lose you), when you make software you have to provide different types of documentation about it. Things like, why you made it, how it works, how to use it, who is going to use it… all these things and many more have to be written down formally and saved somewhere in order for your software to live a long and happy life.

Now, Software engineering (CPSC 310) is a class that in part teaches you how to write all of this essential documentation. I took this course with Meghan Allen, one of my favorite professors simply for the fact that she teaches like a human being and not an automaton. This is post is no reflection on her, just on the system that she is pushed into using by those above her . Anyway, in the course she would explain why this documentation was needed and how to do it. She would then provide us with careful examples of what it should look like. We were asked to use her examples as reference when creating our own documentation for our class project.

So far so good, pretty normal learning experience. But, we skip ahead to right now. My little program that I am writing for this big software company needs documentation. I remember why, but am very fuzzy on how. What to do? Of course, I can just go back to the example from class an… but wait. The examples were posted in Blackboard. I can’t see them anymore. They were a great resource… utterly useless as I have no way of applying it to a real life situation.

Ok, Well, not utterly useless. I still have the assignment that I handed in (thanks Google Docs for keeping it safe for me). I could still google the type of documentation and find other examples online, which works, although it takes time (less time of course than writing this post). The thing is, I know that the document is a fantastic resource, why should I have to go and search for others? Shouldn’t the university-provided example be better than most things I can find online anyway? Isn’t that the point of somone spending time writing it up in the first place? Money was used to create that example (mine and the government’s) so why should it be a one-time deal used only to help me complete an assignment? Can anybody come up with a sane reason why it should not be available to me always? I feel ripped off, because I had a resource and it was snatched away from me. If it had been given to me in good old-fashioned paper handouts, I would still have it.

This is just one example amongst a sea of them that I am sure most students experience often. I guess most don’t even realize that they are getting a raw deal for the time effort and money they put into the classroom. In three years of university I have taken well over 10 courses with Blackboard components. What do I have to show for it? See for yourself. Below is my list of blackboard courses. Makes you feel all warm and fuzzy inside doesn’t it?

My blackboard welcome screen
My blackboard welcome screen